Shipping Policy

At GownTales, we are committed to delivering not only exceptional products but also an exceptional shopping experience. Please take a moment to review our shipping policy below.

Domestic (India) Shipping: We are delighted to offer free shipping to anywhere within India. We want to ensure that your shopping experience with us is not only elegant but also hassle-free.

International Shipping: For our valued customers outside of India, we provide international shipping services. Please note that international shipping charges will apply. These charges are calculated based on your location and the weight of your order. The exact shipping cost will be displayed during the checkout process.

Shipping Time: We understand that timely delivery is essential for your special occasions. Our team strives to process and dispatch your order as quickly as possible. The estimated delivery time for domestic orders within India is typically 8 to 10 days, and for international orders, it may vary depending on your location.

Order Tracking: To keep you informed about the status of your order, we provide tracking information once your package is dispatched. You can use this information to monitor the progress of your delivery and ensure you are prepared for its arrival.

Shipping Address: To ensure successful delivery, please provide accurate and complete shipping information during the checkout process. Make sure to double-check the shipping address, including postal codes and contact details, to avoid any delays or issues with your order.

Customs and Import Duties (For International Orders): Please be aware that for international shipments, your order may be subject to customs and import duties. These charges are determined by the customs authorities in your country and are not included in the purchase price. As the recipient, you are responsible for paying any applicable duties, taxes, or import fees.

Delivery Partners: We work with trusted courier and shipping partners to deliver your orders safely and efficiently. While we strive to meet delivery timelines, please understand that external factors such as weather conditions or logistical issues may occasionally cause delays. We appreciate your patience and understanding in such cases.

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact our customer service team through either of these options: WhatsApp: 9550.355.455  Email: gowntalesofficial@gmail.com.

Thank you for choosing GownTales, and we look forward to serving you with excellence.